Refund Policy

Thank you for choosing Lankanikah.com for your matrimonial needs. We are dedicated to helping you find your ideal match. Please review our refund policy outlined below.

Listing Promotions

1. Highlight Ad, Premium Ad, and Top Ad: These promotional features offer enhanced visibility for your matrimonial listings. Fees paid for these promotions are non-refundable once the promotion has been applied and the listing is live on our platform.

2. Cancellation Before Activation: If you request the cancellation of a promotional feature before it has been activated on your listing, a refund may be issued upon request. We will initiate a refund to your original method of payment.

Membership Fees

1. Subscription Fees: If you have subscribed to a premium membership on our platform and are unsatisfied with our services, you may be eligible for a pro-rated refund based on the remaining unused portion of your subscription period.

Dispute Resolution

1. Misrepresentation: If you believe that a listing on our platform contains false or misleading information, please report it to us immediately. We will investigate the matter and may offer assistance in resolving the dispute, but ultimately, the resolution will be between the parties involved.

2. Fraudulent Activity: If fraudulent activity is suspected, such as fake profiles or scam attempts, please report it to us immediately. We will take appropriate action to protect our users and may offer refunds or credits as necessary.

Contact Us

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team at [email protected]. We are committed to providing a positive experience for all users of LankanIkah.com.

Lankanikah.com reserves the right to modify this refund policy at any time without prior notice. Please review this policy periodically for any changes